Blizzard have confirmed that whenever the Quarter Final matches for Overwatch Contenders 2018 Season 3 take place, they will be implementing a new trial moderation system on Twitch. This trial moderation system is being run as a test to attempt to improve the viewers experience during these leagues and tournaments.
This change from Blizzard will now require those involved with the Quarterfinals to link their Battle.net account to their Twitch account, and this applies to all matches taking place on the circuit across all regions from the 28th December until the 12th January. Following this, those running the Path to Pro programme will be able to gain an understanding of just how much this helps to create a “more positive viewing experience”.
Over the years the Twitch chat function has been held subject to copious amounts of hatred, trolling and to send abuse to others and this is something brands understand as being key to cut out. The Twitch chat function is a massive part of the viewer experience, especially for Esports when fans like to have discussions about the ongoing events.
For years now individual streamers, players, teams and event organisers have been hiring moderators for their streams to keep them clean and friendly, however, this doesn’t always prevent something negative from happening.
Overwatch Contenders is the league below the Pro League and is known as being the official Path to Pro programme for players to show their potential and have the chance of making it into a pro league team, this is the ultimate goal for every player.
The Overwatch League returns on February 14th and has brought on an additional eight expansion teams, meaning they now have 20 teams in total that will battle it out for next seasons Championship. This expansion will give players in Contenders extra motivation as they will now have more spots to play for in the pro league.
From a business and community perspective, Blizzard have made a good move here to try and ensure a positive atmosphere in the Twitch chat for all their official games. Hopefully, it works out well and other event hosts and developers will follow in their footsteps.